How can employees better their negotiation process?
Do you know your real worth in your position?
Negotiating at work can be a slippery slope, especially if both parties involved are steadfast in their quest to receive what they desire most. In terms of salary negotiation, there are a few important things to keep in mind before the meeting actually happens. Continue reading
Customer service was a hot topic last year, our most read post overall was “Questioning Techniques to Enhance Customer Service.” Customer service is a vital component of your organization’s success. Customer service reps are the voice of your company – their part in managing your company’s image and reputation goes beyond any marketing effort. There should be no doubt that putting resources into having a well-trained customer service department contributes to your bottom line.
Here are our top five most popular posts on customer service: Continue reading
How can the hiring process become better developed?
What should be your top concerns when choosing between job applicants?
Hiring and the initial interviewing process can be difficult at times, especially when a position must be filled quickly or management isn’t quite sure of what their specific needs are.
At times, the process may fall to the wayside or the wrong applicant may be chosen. This occurs in every business though, and shouldn’t be taken to heart. When this happens, it’s important to look back at what may have gone wrong, what questions should be asked instead or how to find the better overall fit the next time around. Continue reading
How can your business eliminate retention issues in 2016?
Employers must take the time to improve retention methods early on in 2016.
Why is retention still an issue in 2016? Although many businesses do realize that keeping employees happy is important in terms of their success and productivity, being able to pinpoint exactly how can be difficult.
How can retention really be increased?
How can your hiring process be better than it is?
How can your business better its hiring practices?
The hiring process is the beginning of an employee’s future in your company, one that must be started with the best intentions and steps in place for their ultimate success.
Who has control over employee retention?