The importance of trust in your business

Employee trust and teamwork are a vital part of development and progression.

Employee trust and teamwork are a vital part of development and progression.

Trust is one of the most important parts of a successful business, maybe even the most important in terms of productivity, revenue and customer satisfaction.

According to research conducted by University of British Columbia professor John Helliwell, employees are happiest when they work with people they feel as if they can trust.

Research conducted by Dennis and Michelle Reina of the Reina Trust Building Institute echoes this belief that trust “is the critical ingredient and trustworthiness is the descriptive word that helps to define authentic leadership. Without trust, employees have little interest in being creative, taking risks and collaborating.”

How can management and leadership build trust? Keep these five tips in mind when it comes to enhancing trust at employee, leadership and corporate levels: Continue reading

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A new way to look at employee engagement and productivity

How can training and development change employee engagement?

How can training and development change employee engagement?

Employee engagement is an important facet of worker productivity and happiness. Due to recent research indicating the drop in engagement worldwide, many industries are searching for ways to boost engagement in their workplaces.

As tips, trends and changes emerge under the guise of engagement, an important part seems to be missing — the employees themselves. Although engagement is contingent on many different factors, such as communication practices, benefits and management teams, workers themselves can also have an effect.

According to a recent Gallup Poll, engagement should also be looked at in relation to the specific employee. This can be achieved through: Continue reading

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4 active listening tips you need to know

Are your employees active listeners?

Active listening engages both the speaker and the audience.

Active listening engages both the speaker and the audience.

Although listening may seem like an innate skill, many employees struggle with the aspect of its “active part.” Active listening is a crucial business skill, ensuring the listener is completely concentrating on what is being said, rather than just “passively” hearing what the speaker is trying to convey.

A lack of active listening in a workplace negatively affects relationships, customer service, engagement and productivity. This leads to a lower output, poor customer service and a complete breakdown of work practices.

Keep these four tips in mind for the best active listening practices: Continue reading

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5 ways to improve your employee retention strategy

Increase employee retention through training and other important initiatives.

Increase employee retention through training and other important initiatives.

Employee retention continues to be a hot-button issue in a range of industries today. As employee engagement remains at an all-time low, turnover soars and profits are lost, many management teams are wondering how to keep employees without breaking the bank in the process.

Retention isn’t all about the money, although compensation can be a factor in some cases. There are many innovative ways to address an employee retention issue. The more creative a process may be, the more employees may be inclined to stay, or recognize that steps are being taken to improve work practices as a whole.

Keep these five tips in mind when determining the best plan for your business: Continue reading

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The importance of creativity at work

Ensure your employees have a chance to let their creative side show at work.

Ensure your employees have a chance to let their creative side show at work.

Creativity could be the boost your organization needs to get to the next level. As recent surveys have shown, employee engagement in organizations is down and continues to remain at relatively low levels.

Eighty-seven percent of organizations have cited employee engagement and development as a top concern, and the answer could be as simple as creativity.

A recent survey conducted by the ILR School found that drawing creative energy during the day could result in a better work experience through releasing secrets. Many workers feel as if they need to hide their learning disabilities, orientation or other work secrets to get through the day.

This can negatively impact their work and distract from their overall productivity. By using creative means during the work day, those that felt as if they had to hide their secrets had a better time getting work done and felt more engaged as well.

In addition, other research concluded that creativity at work boosted employee morale, happiness and well-being.

This study, “looks at creativity not as an endpoint, but as a work process that can, in and of itself, have positive consequences for an individual’s happiness and well-being,” according to Science X Network.

Keep these four tips in mind for boosting employee creativity in the workplace: Continue reading

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