Employee problems with alcohol abuse, as well as the misuse of prescription drugs and illicit drugs, can be devastating on personal and professional levels. Unfortunately, these issues are fairly common.
Not only is substance abuse an ongoing issue, it can change over time, exacerbated by new factors. A rising rate of opioid addiction and related drug abuse has become an especially prevalent problem in recent years. The isolation and stresses of the COVID-19 pandemic may have also played a role in worsening addiction and substance misuse problems.
While companies of all kinds have sexual harassment and sexual violence prevention policies on the books, and they’re required by law to provide a safe work environment, widespread problems are still present.
It’s worth asking what more you could be doing to strengthen your own workplace culture against these incidents. One common issue is that there are rules in place against harassment, but workers haven’t been given practical information about how to act on those values.
This is where bystander intervention training can make a real difference. By briefing workers on the types of real-life harassment or sexual assault incidents they might witness, then giving them actions to take in these cases, a bystander intervention program is practical to the core.
What does communication mean for employees in varied roles?
The ability to communicate clearly is the archetypal “soft skill” for your employees. In contrast to understanding how to perform a specific process or use a piece of technology, communication is all about empathy, emotional intelligence and the ability to put thoughts into words clearly.
It’s natural to assume that only a certain subset of employees need good communication skills, such as customer service personnel, frontline retail workers or hospitality clerks. While these individuals do need to know how to communicate, so do the other members of your team. Continue reading →
When your employees come into conflict, what is really going on? Are they debating the best way to proceed with a project, in a way that could lead to a more productive outcome? Or is one worker being needlessly disrespectful and counterproductive?
Conflict resolution training can help prevent disruptions.
Teaching management personnel — and employees in general — how to recognize different types of workplace conflict is important for the smooth functioning of the business as a whole. While some disagreements can be reframed as part of the collaboration process, others must be dealt with quickly for the sake of team and individual morale. Continue reading →
There’s never a bad time to consider how stress is affecting your employees — and what you can do about it.
While the traumas of the COVID-19 global pandemic highlighted the strain people are under, the serious impact of work stress extends back for years, and it won’t go away due to offices reopening. Your company can tackle this issue directly to show your employees you care about them, and to reap the productivity rewards that come with stress relief.