Mentoring and coaching: Essential leadership qualities

Mentoring and coaching can be excellent new elements for a manager’s tool kit.

Mentoring is a valuable element of the manager's tool kit.

Mentoring is a valuable element of the manager’s tool kit.

Leaders don’t just take the reins of their teams in a big-picture sense. In today’s office environment, it’s important for a manager or supervisor to be someone who can influence and help individual employees, leading each to excellence. Mentoring and coaching can boost retention, as well as skills, with workers learning from longer-tenured peers and feeling their personal goals are receiving the support and attention they deserve.

Implementing such a system is far from automatic, however. There are distinctive best practices to ensure mentorship gains the intended results. When organizations become hotbeds of effective mentoring and coaching, their teams unite into powerful units that share knowledge, skills and hard-earned experience. Continue reading

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B2B sales strategies rely on new best practices

Making the big sale is an eternal B2B goal, but methods have changed in recent years.

Making the big sale is a skill that can be learned.

Making the big sale is a skill that can be learned.

Making the big sale in a business-to-business context has changed in some significant ways and stayed the same in others. While there exists a plethora of new channels to reach out to prospects through, and preferences have changed accordingly, the end goal has remained constant over the years. Salespeople still want to close the big deal and turn a potential buyer into a long-term source of revenue.

Evolving as a seller means mastering both kinds of skills, the modern and the timeless. B2B representatives who can balance these kinds of practices will become assets to their organizations. These are abilities worth training, as they can be developed and sharpened over time. Continue reading

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Fighting stress is a workplace essential

Stress is mounting today, and workplaces that learn to dissipate tension may feel immediate benefits.

Stress in the workplace has intensified in the past five years.

Stress in the workplace has intensified in the past five years.

The mental and physical aspects of a workplace that’s grown too stressful can build up quickly. Leaders who don’t take action to optimize their own offices’ defenses against tension may find themselves with retention and productivity problems. A good way to ease the stress of a work environment may be to focus on the people themselves, rather than their everyday duties. If employees are equipped with good anti-stress practices via targeted and effective training, they’ll be on track for a healthier, happier and more productive manner of work. Continue reading

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Managers: Seek out feedback from team members

When employees feel free to give honest feedback, leaders thrive.

Receiving honest feedback from workers can empower a leader.

Receiving honest feedback from workers can empower a leader.

Managers, how do your employees feel about you? Do you know for sure? And, if so, did that information come from direct and honest feedback? Becoming better at seeking out your workers’ opinions and taking them into account can improve your managerial style and outcomes, but this process isn’t automatic. It’s a learned skill.

Becoming a good listener and taking suggestions are especially important, because these are certainly traits you’ll want to see in your team members. By extending the same courtesy and consideration to your employees that you demand from them, you’re well on the way to creating a more functional and positive office environment. Continue reading

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Teamwork more valuable than ever in the remote work era

There are new practices on the way to help remote workers become productive members of teams.

The dawn of more effective remote work is a great time to re-teach teamwork fundamentals.

The dawn of more effective remote work is a great time to re-teach teamwork fundamentals.

What happens to an office’s identity when some of its members never make appearances in person? This question has become very relevant in an era of high-tech communication solutions, and every organization’s answer will be a little different. In some cases, teams struggle to work together productively in this environment. In others, leaders reap the advantages of a scattered team and offer more scheduling and commuting flexibility to assemble a better workforce while still accomplishing their goals.

A few key variables, such as technology and training, may help move organizations to become smooth adopters. Employees  need access to digital systems to keep them connected, alongside the skill and proficiency to adapt not only to their communication tech but to the new modes of communication and productivity that come with telecommuting and remote work. Continue reading

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