If you search the Internet for customer service jobs there are hundreds if not thousands of real jobs needing qualified candidates to fill the openings. The Bureau of Labor Statistics (BLS) lists Customer Service Representatives to be an occupation expected to grow by 15.5% between 2010-2020.
Why not get some additional training to set yourself apart from the competition? There are many Video On Demand courses available to meet your needs. Some of the titles are:
- Essential Elements of Internal Customer Service
- That’s Just Rude! Exploring the Rude Matrix
- Maintaining Customer Relationships
- The Seven Keys to A Positive Mental Attitude
- Selling Skills from A to Z: 26 Skills to Improve Telesales and Customer Service