No doubt about it — high rates of employee turnover are bad for both the bottom line and workplace morale. As a manager or company owner, you may very well find yourself stumped by how to improve something as nebulous as worker satisfaction. However, taking some simple, concrete steps can dramatically improve retention:
While nothing is as frustrating as feeling ignored or unheard, sometimes just having the opportunity to express concern or frustration diffuses any tension. Try formally encouraging your team to share positive and negative feedback with supervisors in a controlled setting — either in one-on-one debriefs or in a “suggestion box” format. Don’t feel like you need to act on every criticism or suggestion, but you should take the time to acknowledge concerns so that employees know that you have really heard them.
Learn more about receiving and giving feedback with Mastery’s online training.
Offer continuing education:
Research has shown that offering opportunities for continuing education dramatically increases workplace happiness and reduces turnover rates. Many employers fear that this means spending a fortune to send employees to conferences or off-site campuses, but that is not the case! Instead, invest in cost-effective, easy-to-use online employee development courses from Mastery Technologies.
Talk about stress:
Chronic stress does irreparable harm to both our bodies and our workplaces. Start by facilitating a conversation with your team about their stress levels to determine if this is an issue for your company. If it is, then consider providing your staff with an online learning course to educate them on specific stress management techniques. Mastery offers a variety of courses addressing stress that can boost satisfaction in addition to creating a healthier workforce, leading to increased productivity and fewer sick days overall.
Check out Mastery’s full course catalog here.