Author Archives: Rachel Custer

Mentoring and coaching: Essential leadership qualities

Mentoring and coaching can be excellent new elements for a manager’s tool kit. Leaders don’t just take the reins of their teams in a big-picture sense. In today’s office environment, it’s important for a manager or supervisor to be someone who … Continue reading

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B2B sales strategies rely on new best practices

Making the big sale is an eternal B2B goal, but methods have changed in recent years. Making the big sale in a business-to-business context has changed in some significant ways and stayed the same in others. While there exists a plethora … Continue reading

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Fighting stress is a workplace essential

Stress is mounting today, and workplaces that learn to dissipate tension may feel immediate benefits. The mental and physical aspects of a workplace that’s grown too stressful can build up quickly. Leaders who don’t take action to optimize their own … Continue reading

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Managers: Seek out feedback from team members

When employees feel free to give honest feedback, leaders thrive. Managers, how do your employees feel about you? Do you know for sure? And, if so, did that information come from direct and honest feedback? Becoming better at seeking out … Continue reading

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Teamwork more valuable than ever in the remote work era

There are new practices on the way to help remote workers become productive members of teams. What happens to an office’s identity when some of its members never make appearances in person? This question has become very relevant in an … Continue reading

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