Category Archives: Professional Development

Increase Employee Effectiveness with Soft Skills Training

Recent years have seen the dawning realization throughout the human resources and management professions that soft skills – employees’ abilities that go beyond the technical knowledge needed to do their jobs – play an important part in setting a workplace … Continue reading

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Soft skills: A modern workplace must

Employees with strong soft skills are leading the charge into a new age of communication-driven business. No job today can be performed optimally without soft skills, the abilities that go beyond raw information and involve emotional intelligence and communication aptitude. The increasing … Continue reading

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Supervision excellence in manufacturing

Manufacturing excellence starts with the right people, especially at the management and supervisory levels. When it comes to manufacturing, a company’s workforce is its source of strength. No matter how far automation technology progresses in the sector, businesses will be … Continue reading

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New employee orientation: A critical part of management

Learning to bring new workers into your organization can have long-term benefits for all parties involved. When it comes to bringing new employees onto a team, an abrupt or under-managed approach may end up leaving recent hires with plenty of … Continue reading

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Customer service and sales are converging

When functions such as customer service and sales are out of sync, it’s hard to impress consumers or create lasting client relationships. Companies that exist with every function in a distinct silo are at a disadvantage today. If the sales and … Continue reading

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