Category Archives: Professional Development

How Emotional Intelligence Training Helps Employees Thrive Throughout Your Organization

Emotional intelligence isn’t as vague a concept as its name implies, and it can and should be taught through workplace training. When considering which subjects to feature in employee education and training programs, emotional intelligence may not be high on … Continue reading

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What Does an Ideal Harassment Prevention Policy Look Like?

What does it take to create a comprehensive and helpful workplace harassment prevention policy? No matter where your organization is located, you must put frameworks in place to prevent sexual harassment and any other kind of inappropriate workplace behavior. The … Continue reading

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What Types of Training Materials Inspire Creativity and Innovation?

How important is it for employees to have creative and innovative thinking abilities, and how can companies use training to encourage these competencies? For managers focused on day-to-day productivity above all else, creativity, inspiration and innovation among employees may seem … Continue reading

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Customer Service Skills Have Never Been More Important

Customer care has never been more integral to a maintaining company’s image, and the best practices of service can be imparted through training. Today’s business climate is heavily weighted in favor of companies that can deliver masterful customer service. Across … Continue reading

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Communication Skills: Valuable for Every Employee

It’s hard to imagine a more universally relevant “soft skill” than communication. No matter the context, the ability to get ideas across is invaluable to doing business, helping ease the friction between stakeholders and ensure various parties stay happy and … Continue reading

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