Tag Archives: employee development

How Emotional Intelligence Training Helps Employees Thrive Throughout Your Organization

Emotional intelligence isn’t as vague a concept as its name implies, and it can and should be taught through workplace training. When considering which subjects to feature in employee education and training programs, emotional intelligence may not be high on … Continue reading

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What Types of Training Materials Inspire Creativity and Innovation?

How important is it for employees to have creative and innovative thinking abilities, and how can companies use training to encourage these competencies? For managers focused on day-to-day productivity above all else, creativity, inspiration and innovation among employees may seem … Continue reading

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Customer Service Skills Have Never Been More Important

Customer care has never been more integral to a maintaining company’s image, and the best practices of service can be imparted through training. Today’s business climate is heavily weighted in favor of companies that can deliver masterful customer service. Across … Continue reading

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Better Interpersonal Skills in the Workplace: Internal and External Benefits

Better communication, increased empathy and other interpersonal abilities can be taught, and may have a positive impact on the modern workplace.  Workplace training sometimes focuses exclusively on the “hard” skills required to use essential technology and perform role-specific duties. This … Continue reading

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Training to Become a Better Coach or Mentor

Training that makes employees into better mentors has a valuable ripple effect, as those individuals go on to help their coworkers thrive. Coaching and mentoring can be important, formative experiences in personnel development, becoming as important to employees as more … Continue reading

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